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Debtor's Rights
and Responsibilities
For an Optimum Financial Outcome
Whilst the management and collection of your account
has been turned over to us, it is out aim to assist you,
not harrass or distress you. Maintaining an open avenue
of communication between us is vital. If you have received
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a letter or phone call from us and you are either unsure,
unaware or concerned in any way about the debt claimed, please contact us immediately.
Failing to act on our correspondence can be detrimental to your financial future. Let us assist you to ensure the best financial outcome for both you and our client.
Debt Collection Agencies such as Debtorcorp have certain obligations and responsibilities in the way they operate. We are governed by the ASIC and ACCC and state based authorities.
The links below will enable you to view the published guidelines that oversee corporate behaviour in our industry and set out your rights and obligations as debtors:
Australian Securities & Investments Commission Debt Collection
Debt Collection Guidelines for Collectors and Creditors
Debt Collection Guidelines for Collectors and Creditors - Amended January 2011
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